Roles & Responsibility:

·        Responsible for ensuring that all customers’ inquiries are handled on timely manner.

·         Directly deals with customers face-to-face, or by telephone, handle follow up calls /escalations hard calls when required.

·        Candidates should handle stocks related queries on Calls, Chat and Email.

·        Handle clerical duties which includes courier work, filling up paperwork, doing checks on credit references as well as liaising with other departments.

·        Provide back-up support to other group members in the performance of job duties as required.

Qualification:

·        Bachelor’s or Master degree in any field.

Experience:

·        2 to 3 years of experience in Securities Broking Firm/ Stock Trading Firm.

Required skills:

·        Good Communication and Convincing Skill

·        Languages known - English, Hindi, Gujarati

Candidate must have a basic knowledge of computer, MS Office, outlook etc.

Salary Budget:

· As per industry standard